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Hotel · Cartagena · Bolivar

Four Seasons Hotel & Residences Cartagena

A polished five-star address in Cartagena's historic core, where rooftop pools and a full spa meet the city's colonial rhythm.

  • Perfect guest rating: 10 for rooms, service, staff, and value
  • Rooftop pool with sun loungers and beach umbrellas
  • Full spa and wellness center with massage and beauty treatments
9.9 Perfect 16 reviews Booking.com 9.9 · 16 reviews

About

Four Seasons Hotel & Residences Cartagena

Four Seasons Hotel & Residences Cartagena occupies a prime spot on Media Luna 8B, placing you steps from the city's storied walls and plazas. This five-star property blends modern comfort with colonial character, offering a range of amenities that cater to both leisure and business travelers.

Guest rooms are praised for their comfort and quiet, with air conditioning, in-room breakfast, and ironing facilities as standard. The hotel's rooftop pool and terrace provide a serene escape, while the spa and wellness center — complete with sauna, steam room, and a variety of treatments — invite deep relaxation. Dining options include an on-site restaurant and poolside snack bar, and the 24-hour reception ensures assistance is always available.

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Lift

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Exceptional guest satisfaction — Every rating category — rooms, service, value, staff, and general — sits at a perfect 10, matched by an overall 9.9 from 16 reviews.
  • Rooftop pool and terrace — A rooftop pool with sun loungers and beach umbrellas offers a place to unwind with views over the city, complemented by a poolside snack bar.
  • Comprehensive spa and wellness — The spa and wellness center includes a sauna, steam room, and treatment rooms, with services ranging from massages to manicures and facials.
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Worth weighing

3 to weigh
  • Limited check-in and check-out window — Check-in is only between 16:00 and 23:59, and check-out is required by 09:00 — early by many standards.
  • No mention of on-site parking — Parking is not listed among the amenities, which may matter if you plan to drive in Cartagena's historic center.
  • Pet policy not specified — The hotel does not indicate whether pets are allowed, so travelers with animals should confirm directly.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Lift
  • No smoking on site
  • Safe deposit box
  • Smoke detectors
  • Fire extinguishers

Food & Drink

  • Restaurant
  • Poolside snack bar
  • In-room breakfast
  • Coffee shop

Pool & Wellness

  • Rooftop pool
  • Beach umbrellas
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Massage
  • Treatment room
  • Beauty treatment

Services

  • Room service
  • Housekeeping
  • Laundry
  • Paid airport shuttle
  • Babysitting/Child services
  • Meeting/ Banquet facilities

Room & Bath

  • Air conditioning
  • Ironing facilities

Beauty & Hair

  • Hairdresser
  • Pedicure
  • Manicure
  • Facial
  • Make up services

Accessibility

  • Rooms/ Facilities for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.9
Perfect 16 reviews

Guest-rated 9.9/10 from 16 reviews

Booking.com · 9.9 · 16 reviews

04 — Location

Getting around Cartagena

The property sits in Cartagena.

Location: The hotel is located on Media Luna 8B in Cartagena's historic center, a short walk from major landmarks and the city's colonial walls. The area is walkable, but note that it's in the heart of a busy tourist district.

Media Luna 8B No. 8B 44, Cartagena, Bolivar, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-23:59
Check-out
By 09:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
113 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is at 09:00.

Does the hotel have a pool?

Yes, there is a rooftop pool with sun loungers and beach umbrellas, plus a poolside snack bar.

Is there a spa on site?

Yes, the spa and wellness center offers a sauna, steam room, massage, facials, manicures, pedicures, and other beauty treatments.

Are airport transfers available?

Yes, a paid airport shuttle is available.

Is breakfast served?

In-room breakfast is available, and there is also an on-site restaurant.

Does the hotel have accessible rooms?

Yes, the hotel has rooms and facilities for disabled guests.

Nearby

Other top-rated stays in Cartagena

Want a different style or budget? Here are more highly-rated options in the area.

8.9

Hotel Casa Quero

Guest-rated 8.9/10 — among the top stays in Cartagena.

Cartagena

The bottom line

Four Seasons Hotel & Residences Cartagena delivers a near-flawless stay, with perfect scores across every measurable category. If you can work around the strict check-in and early check-out times, this is a top-tier choice for a refined Cartagena visit.

9.9Based on 16 guest reviews and amenity data.

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